Qviq Return and Refund policy
Thank you for choosing Qviq. We understand that sometimes circumstances change, and you may need to request a refund. Here's our refund policy to guide you through the process:
- 30-Day Money-Back Guarantee:- Qviq offers a 30-day money-back guarantee on all our products. If you're not satisfied with your purchase for any reason, contact our support team within 30 days from the date of purchase for a full refund.
- Eligibility Criteria:- To be eligible for a refund, you must have purchased the Qviq product directly from our official website. Products purchased through third-party platforms are subject to their respective refund policies.
- Refund Process:- To initiate a refund, please contact our customer support team at [support@qviq.io] with your purchase details and the reason for the refund request. We may require additional information to process your request.
- Refund Timeline:- Once your refund request is approved, the refund will be processed within 7-10 business days. Please note that it may take additional time for the refund to reflect in your bank or credit card statement.
- Non-Refundable Items:- Certain Qviq products, such as customized or personalized items, are non-refundable unless they arrive damaged or defective. In such cases, please contact our support team immediately to arrange for a replacement.
- Contact Information:- If you have any questions about our refund policy, please contact us at [support@qviq.io]
Qviq reserves the right to amend this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
Thank you for your understanding and cooperation.